Introduction Investments in and use of digital technologies have proved effective and efficient. Companies that want to improve services, increase user engagement, promote internal collaboration, streamline processes and become more agile in a changing environment should consider developing a successful digital transformation strategy before they enter the market. In this way, they can use different digital infrastructures to collect, process, and store data to develop better products for end-users. By using modern technologies, companies can improve the customer experience and improve customer loyalty and retention. Many companies today seek to empower their businesses to better serve their customers through using digital technology. The ability of organizations to drive the adoption of technology and develop an innovative culture is crucial. How do digital transformation change leaders' mindsets? Digital transformation requires industry leaders to rethink their strategies...
Innovating from people's minds